Privacy notice
Witness Studio, operated by John Wissler, uses personal information to answer inquiries, process and deliver orders, provide customer service, and maintain business and tax records.
Information you provide
When you contact us or order, we receive the information you submit, such as your name, email, billing and delivery addresses, order details, and messages. Payment information is processed through Squarespace Payments and its payment service providers. Contact-form inquiries are delivered to our Gmail inbox.
Studio updates
If you subscribe to our mailing list, we store your email address in Squarespace Contacts and use it to send occasional news about paintings, works in progress, and print releases. You can unsubscribe using the link in our emails or by contacting us.
Website information
Squarespace hosts this website and may process device, browser, IP-address, page-use, and cookie information to operate and secure the site and provide website analytics. Necessary cookies support features such as the shopping cart and checkout. Optional cookies are restricted until you choose to accept them. Use Accept all, Decline all, or Manage cookies in our cookie notice, and change your choice through Cookie Preferences. You can also manage cookies in your browser; blocking necessary cookies may prevent checkout from working.
Service providers
Information is shared as needed with Squarespace and payment providers, Google for email, and shipping or fulfillment providers to handle your inquiry or order. Information may also be disclosed when required by law. These providers may process information in the United States or other countries where they operate.
Retention and requests
We retain information as needed for orders, customer support, tax and accounting obligations, and resolving disputes. Contact us through the Contact page to request access, correction, or deletion of your information. Some records must be kept for legal or business obligations. Rights and exceptions depend on applicable law.
Contact us about your information
Store terms
Witness Studio is operated by John Wissler. Questions about artwork or orders are welcome through our Contact page.
Artwork and prints
Please read the individual listing for image dimensions and materials. Our limited-edition canvas prints are signed and numbered, shipped rolled, unstretched, and unframed. A one-inch white border surrounds the printed image. Screen colors can vary from the physical artwork. Purchasing a print does not transfer copyright or permission to reproduce the artwork.
Prices and delivery
Prices are shown in US dollars. Applicable shipping and sales tax are shown at checkout before payment. Online checkout currently supports US delivery. For international delivery, contact us for a quote before ordering. Delivery estimates are not guaranteed arrival dates. If an order has an availability or listing error, we will contact you to resolve it or refund an order we cannot fulfill.
Returns
If your print is not the right fit, contact us within 14 days of delivery. You may carefully unpack and inspect it; keep it undamaged, unaltered, unstretched, and unframed. Return it in the original or equally protective packaging. For change-of-mind returns, you pay return shipping. We refund the print price to the original payment method after it arrives in original condition; original shipping is not refundable.
For damaged or incorrect orders, contact us promptly with the order number and photos of the print and packaging. Keep the packaging while we help. We will arrange a replacement or refund and cover necessary return shipping. These terms do not limit rights that applicable law gives you.
Contact us about an order
